# About BRIX

BRIX is an AI secretary and back office for blue collar businesses. It answers every call, follows up every lead and estimate, sends quotes and invoices, and keeps QuickBooks and the books tax-ready, so owners of trades and home service businesses can focus on the work they're best at.

## Who BRIX is for

Owner-run trades and home service businesses, usually somewhere between a one-truck operation and a 50-person crew. The owner is often still answering the phone from a ladder, writing invoices at night and dreading tax season. BRIX takes that office work off their plate.

## What BRIX does

BRIX handles the work that happens before and after the job:

- [AI receptionist](https://www.brix.so/features/ai-receptionist): Answers every call 24/7, qualifies the caller, books the job and texts back anyone it misses.
- [Missed-call text back](https://www.brix.so/features/missed-call-text-back): Texts a caller back within seconds when a call is missed, so the lead stays with you.
- [Sales automation](https://www.brix.so/features/sales-automation): Follows up every lead and open estimate automatically by text and email, and asks every customer for a review after the job.
- [Quotes and estimates](https://www.brix.so/features/quotes-estimates): Builds accurate quotes on site and follows up on every open estimate.
- [Invoicing and payments](https://www.brix.so/features/invoicing-payments): Turns finished jobs into invoices and politely chases unpaid ones until the money is in your account.
- [Scheduling and dispatch](https://www.brix.so/features/scheduling-dispatch): Assigns the right crew to the right job based on skills, location and availability.
- [QuickBooks sync](https://www.brix.so/integrations/quickbooks): Syncs customers, invoices and payments with QuickBooks so the books match the jobs.
- [Bookkeeping and tax help](https://www.brix.so/features/bookkeeping-taxes): Keeps expenses categorized, tracks 1099 subcontractors and sales tax, and reminds you of quarterly estimated tax dates. BRIX does not file taxes or give tax advice.
- [Custom AI automations](https://www.brix.so/features/ai-automations): Custom AI workflows built and set up for each customer's business.

## What BRIX does not do

BRIX does not file tax returns, give tax or legal advice, or act as your CPA. The bookkeeping and tax features keep your records organized and ready for whoever files your taxes.

## How we write this site

The guides, glossary and calculators on brix.so are written for trades owners in plain language. Every number comes from a primary source that we link, with the date we checked it. Read our [editorial policy](https://www.brix.so/editorial-policy) and [calculator methodology](https://www.brix.so/methodology).

## Related

- [Contact BRIX](https://www.brix.so/contact)
- [Editorial policy](https://www.brix.so/editorial-policy)
- [Calculator methodology](https://www.brix.so/methodology)

---
Written by BRIX Editorial Team. Last updated 2026-10-12.
Canonical: https://www.brix.so/about