APPOINTMENT REMINDER TEXT TEMPLATES
===================================

1. Booking confirmation (send right after booking)
--------------------------------------------------
[Company]: You're booked for [service] on [Day, Date] between [window] at [address]. Reply C to confirm, R to reschedule. Reply STOP to opt out.

2. Day-before reminder
----------------------
Hi [First name], reminder from [Company]: your [service] is tomorrow, [Day], between [window]. [Prep tip, e.g. please clear access to the furnace.] Reply C to confirm or R to reschedule.

3. Morning-of reminder (optional, for early windows or long-booked jobs)
----------------------------------------------------------------------
Good morning from [Company]! We'll see you today between [window]. We'll text when your tech is on the way.

4. On the way
-------------
[Company]: [Tech name] is on the way and should arrive around [time]. [Optional: photo or track link.] Questions? Call or text [phone].

5. Running late
---------------
Hi [First name], [Company] here. Our previous job ran long, so [Tech name] is running about [__] minutes behind. New arrival: around [time]. Sorry for the wait! Reply R if you'd rather reschedule.

6. Reschedule confirmation
--------------------------
[Company]: No problem, you're now booked for [Day, Date] between [window]. Reply C to confirm. Thanks!

7. Missed appointment (no one home)
-----------------------------------
Hi [First name], [Tech name] from [Company] stopped by at [time] but couldn't reach anyone. We'd love to get you rescheduled: reply with a day that works or call [phone].

8. Maintenance due (for customers who agreed to marketing texts)
----------------------------------------------------------------
Hi [First name], it's [Company]. Your [system / service] is due for its [season] [tune-up / service]. Reply YES and we will send a few open times, or book here: [link]. Reply STOP to opt out.

Free template from BRIX: https://brix.so/templates/appointment-reminder-text-templates