What Is a Punch List?
By BRIX Editorial Team · Updated
A punch list is a written list of small items that still need fixing or finishing near the end of a construction or installation job, such as paint touch-ups, missing trim or a door that sticks. The customer and contractor walk the job together, agree on the list, and final payment usually follows once every item is closed.
Key takeaways
- A punch list covers minor unfinished or defective items, not major scope that was never done.
- It's created during a walkthrough near substantial completion, agreed in writing, and closed item by item.
- Final payment, and often released retainage, typically depends on the punch list being finished.
- The fastest way to a short punch list is a self-inspection before the customer walkthrough.
How does a punch list work?
When the job is substantially complete (usable for its purpose, with only small items left) the contractor and the customer walk through it together. Every item that isn't right goes on the list with its location, a description, who's responsible and a due date. The crew works the list, the customer checks off each item, and the job is closed out with final payment, warranties and paperwork.
- 1
Self-inspect first.
The lead or foreman walks the job with your own checklist a day or two before the customer does. Fix what you find before anyone else sees it.
- 2
Walk the job with the customer.
Go room by room or area by area. Take a photo of each item. Use painter's tape to mark spots on walls and finishes.
- 3
Write it down and agree on it.
List each item with location, description, responsible trade and target date. Both sides sign or approve the list. Items not on the list aren't punch items later.
- 4
Separate punch items from changes.
If the customer asks for something new during the walkthrough, it's a change order, not a punch item. Price it separately.
- 5
Close items fast and prove it.
Schedule the crew in one or two return visits, not ten. Photograph each fixed item.
- 6
Get sign-off and close out.
The customer confirms the list is complete. Hand over warranties, manuals and lien waivers, and send the final invoice.
What goes on a punch list?
A punch list holds small, fixable items: cosmetic defects, missing hardware, minor adjustments, cleanup and items damaged during construction. It should not include work that was never started or major defects, which are contract issues, or new requests, which are change orders. Each item needs a location, a clear description and an owner.
| # | Location | Item | Responsible | Due | Status |
|---|---|---|---|---|---|
| 1 | Primary bath, vanity wall | Paint touch-up at outlet cover | Painter | Jun 30 | Open |
| 2 | Primary bath, shower | Re-caulk joint at tub/tile, gap at left corner | Tile crew | Jun 30 | Open |
| 3 | Primary bath, door | Door rubs at top latch side, adjust hinge | Carpenter | Jun 30 | Done |
| 4 | Hallway | Scuff on baseboard from material delivery | Painter | Jun 30 | Open |
| 5 | Primary bath, exhaust fan | Fan cover missing one screw | Electrician | Jul 1 | Open |
| 6 | Whole job | Final clean, remove leftover materials | Lead | Jul 1 | Open |
Why does the punch list matter for getting paid?
The punch list is usually the last thing between you and the final payment. Many contracts tie final payment, and the release of any retainage held back from progress payments, to completion of the punch list. A long punch list that drags on for weeks is cash sitting on the job, and every return trip eats profit.
Punch lists by trade
| Trade | Typical punch items | Prevention |
|---|---|---|
| General contracting and remodeling | Paint touch-ups, trim gaps, caulk, door adjustments, hardware | Foreman self-inspection with a room-by-room checklist |
| Roofing | Nails and debris in the yard, gutter damage, missing drip edge pieces, flashing sealant | Magnetic sweep and a ground walk before the crew leaves |
| Electrical | Missing cover plates, devices not level, labeling the panel directory | Final device check and panel directory before calling the customer |
| Plumbing | Fixture caulk, escutcheons, slow drains, minor leaks at fittings | Run every fixture for several minutes before the walkthrough |
| HVAC | Thermostat programming, register covers, condensate line routing, cleanup | Startup checklist and a customer orientation on the thermostat |
| Painting | Missed spots, drips, tape lines, outlet covers | Walk with a work light at a low angle |
| Landscaping and hardscape | Settled pavers, dead plants, irrigation head adjustments | Run every irrigation zone and walk the site a few days after install |
Punch list vs. snag list vs. deficiency list
These are mostly regional names for the same thing. 'Punch list' is the common US term. 'Snag list' is used in the UK and Ireland. 'Deficiency list' is used in Canada and on some commercial projects. All describe the small items that must be finished before final completion.
Common punch list mistakes
- Skipping the self-inspection. The customer finds 40 items you could have found in an hour.
- Letting the list grow. Agree on a final list. New items after sign-off are warranty or change-order work.
- Mixing in new requests. 'While you're here, can you add a shelf?' is a change order with a price.
- No photos. Without before and after photos, 'it was like that' and 'you said it was fixed' are your word against theirs.
- Sending trades back one at a time. Coordinate one or two return visits.
- Not invoicing at sign-off. Send the final invoice the day the list is closed.
Frequently asked questions
When is a punch list created?
Near substantial completion, when the job is usable and only minor items remain. The contractor and customer walk the job together and agree on the list. On larger projects the architect or owner's representative may lead the walkthrough.
Who creates the punch list?
Usually the contractor and the customer together during a final walkthrough. On commercial jobs the architect or owner's representative often writes it. Best practice is for the contractor to do their own internal punch walk first and fix those items before the formal one.
Can a customer withhold payment until the punch list is done?
That depends on the contract. Many contracts tie final payment and retainage release to completing the punch list, while some allow holding back only an amount that reflects the value of the open items. Spell out the rule in your contract so there's no argument at the end.
How long should a punch list take?
On residential jobs, aim to close the list within one to two weeks of the walkthrough, ideally in one or two coordinated visits. Long-lead items like a back-ordered part can be listed separately with an agreed date so they don't hold up the rest.
What is the difference between a punch list and a change order?
A punch list item is something that was in the original scope but isn't finished or isn't right, so it's done at no extra charge. A change order adds, removes or changes work from the original scope and changes the price or schedule.
Why is it called a punch list?
The term is commonly said to come from the old practice of punching a hole in a paper list next to each item as it was finished. Whatever the origin, today it simply means the list of final items to close out a job.
Related
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